Projects-in-focus - Critical to IT Business Satisfaction
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Biz-IT Satisfaction

From Info-Tech CIO Outlook report from 2014 , 25% of IT departments viewed themselves as firefighters, 52% as proactive operators and 23% as strategic innovators. Data-driven feedback against a stepped IT maturity model provides the framework to lead an initiative where IT and business leaders work together to improve IT business satisfaction moving from firefighters to operators to innovators.